The Horton Hotel · Boone, North Carolina
Terms of Service
These Terms of Service ("Terms") govern your access to and use of thehorton.com and the services offered by The Horton Hotel and Rooftop Lounge ("the Horton," "we," "us," or "our"). By using our website or booking with us, you agree to these Terms. If you do not agree, please do not use the site.
1. The Website & Services
Our website provides information about the hotel, rooftop lounge, dining, experiences, and the ability to book accommodations and purchase goods. We may modify, suspend, or discontinue any part of the site or services at any time.
2. Reservations & Cancellations
Room reservations are facilitated through our third-party booking provider, ResNexus, and are subject to the rates, deposits, taxes, fees, and cancellation and no-show policies presented at the time of booking. You are responsible for providing accurate reservation information and for all charges associated with your stay. [CONFIRM CANCELLATION WINDOW, DEPOSIT, AND FEE TERMS WITH THE HOTEL.]
3. Online Shop Purchases
Products offered in our online shop are subject to availability and to the prices and descriptions shown at checkout. Payments may be processed by third parties such as PayPal. [CONFIRM SHIPPING, RETURNS, REFUND, AND EXCHANGE TERMS.]
4. Rooftop Lounge & On-Site Conduct
Guests using the rooftop lounge and other facilities must comply with all posted rules and applicable laws. Valid government-issued identification is required for the purchase or consumption of alcohol, and we reserve the right to refuse service in our discretion.
5. Intellectual Property
All content on this site — including text, images, logos, and design — is owned by or licensed to the Horton and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.
6. User Content & Reviews
If you submit content to us (such as reviews or messages), you grant us a non-exclusive, royalty-free license to use it in connection with our business, and you represent that you have the right to share it.
7. Third-Party Services
Our site links to and relies on third-party services (including ResNexus and payment processors). Your use of those services is governed by their terms and policies, and we are not responsible for them.
8. Disclaimers
The site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
9. Limitation of Liability
To the fullest extent permitted by law, the Horton and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or services.
10. Indemnification
You agree to indemnify and hold harmless the Horton from claims, losses, and expenses arising out of your use of the site or your violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Watauga County, North Carolina. [CONFIRM VENUE PREFERENCE WITH COUNSEL.]
12. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted on this page, as reflected by the "last updated" date.
13. Contact Us
The Horton Hotel
611 W King Street, Boone, NC 28607
Phone: (828) 832-8060
Email: [ADD CONTACT EMAIL]